CHILD SUPPORT FOR MONEY ADVISERS

Who the course is for: Money Advisers, Financial Literacy trainers and Generalist Advisers who wish to know more about the Child Support regulations and how the changes from April 2002 affect clients who are both new and existing cutomers of the Child Support Agency, both as absent parents and as parents with care. No prior knowledge of Child Support is required. This course will be available from July 2002.

Aims:

• To explain the aims and objectives of the Child Support Agency and their regulations
• To familiarise trainees with the new Child Support regulations that came into force from April 2002 and how these affect clients
• To introduce trainees to the child Support maintenance calculations, under the new rules and the old
• To examine how and why things go wrong, and what advisers can do to help clients

Course Content:

• An overview of the Child Support Agency's aims and principles
• The old rules - how Child Support maintenance is calculated for existing customers
• The new rules - how Child Support maintenance is clculated for new customers
• Common problems with the CSA and how to deal with them - a discussion session in which common case scenarios are examined

Course Materials:

• Course notes and handouts